You can also use Command +, the keyboard shortcut to quickly go into the menu. Step 1: On Google Chrome, tap on the three-dot icon at the upper right corner and go to Settings. The process should be similar on all the browsers. We will talk about the market leader Google Chrome here. Follow the steps below to clear cookies on your browser. You can clear the cookies on your browser to start WhatsApp Web from scratch. It will require you to log in for WhatsApp, which is not something a user would appreciate. Using the Private mode on your browser isn’t an ideal solution. Visit WhatsApp Web, scan QR code, and start using the service. The browser will open another window with Incognito mode enabled. On Google Chrome or Microsoft Edge, tap on the three-dot icon at the upper right corner and select Private mode. Sometimes, those files might interfere with WhatsApp Web.Īll browsers offer Private/Incognito mode which doesn’t use existing cookies or site data to load the WhatsApp Web. Use Private Mode on Your BrowserĪs we surf the web using the regular browser, it collects cache, cookies, and other files on the browser to reload the most-used websites quickly. Navigate to WhatsApp Web on the browser, scan QR code using the mobile app, and use the service. Tap on the three-dot menu at the upper right corner and select logout. Head to WhatsApp Web and open the chat session. You can try to reactivate the WhatsApp Web session by logging out and logging in again on the web. Try switching to the popular options for a seamless connection. So if you are still stuck in the past and using Internet Explorer or other unknown desktop browsers, then WhatsApp Web might not work. WhatsApp officially supports a range of browsers such as Google Chrome, Microsoft Edge, Opera, Firefox, and Safari. Give Permission to use data in the background.If it’s not functioning properly, then you can try the following troubleshooting steps. Move to your mobile and make sure that WhatsApp is working as expected by sending a couple of text messages. So, it’s essential to make sure that WhatsApp is working perfectly fine on mobile-first. Make Sure WhatsApp Works on Your MobileĪs mentioned above, the WhatsApp Web completely relies on the WhatsApp mobile app to functions properly. In this post, we will talk about why WhatsApp Web is not working on your desktop/laptop and what steps you can take to fix it.
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